When someone calls our Stone Oak office about a tooth, these are the questions that come up, answered plainly. If yours isn't here, call (210) 807-8793 and ask. A person answers around the clock, and our office is open seven days a week, 8:00 AM to 8:00 PM, at 18911 Hardy Oak Blvd Ste 221, San Antonio, TX 78258.
The $125 covers the emergency exam and diagnostic X-rays. Any treatment is a separate fee, quoted to you in writing before any work starts.
Open 7 days, 8am to 8pm · Same-day appointments · Walk-ins welcome · Se habla español
Hours and availability
Are you open on Sunday?
Yes. Our office is open Sunday from 8:00 AM to 8:00 PM, and those are treatment hours with a dentist present, not a phone line. Sunday works the same as any other day: call for a same-day time or walk in. The exam, the X-rays and any treatment all happen on Sunday, in our office.
Are you open on Saturday?
Yes. Saturday hours are 8:00 AM to 8:00 PM, the same as every other day of the week. Chipped teeth from weekend sports, crowns that came off at lunch and wisdom teeth that started aching Friday night all get seen on Saturday. You don't need to have called during the week to be seen on the weekend.
Are you open in the evening?
Yes. We're open until 8:00 PM every day, including weekends. A tooth that starts hurting at the end of a workday can be seen that same evening in many cases. The weekend and evening page covers how Saturday, Sunday and late-day visits work and what to do before you arrive.
Is the office open all night?
No. Chairside hours are 8:00 AM to 8:00 PM, seven days a week. What runs around the clock is the phone. Between 8:00 PM and 8:00 AM a live answering service covers the line. They write down your name, a number, and a few words on what's wrong, and the 8:00 AM opening is reserved for you. They are not dentists and don't give medical advice.
Can I walk in without an appointment?
Yes. Any day we're open, you can walk in. A quick call first means a room gets set up and we know what's coming, which helps if you're bringing a knocked-out tooth or a crown that came off. If calling isn't practical, come anyway. We'll see you as soon as a room is open.
How soon can I be seen?
The same day you call or walk in. We don't have a set of fixed emergency slots; we fit you into the day based on what's going on and when you arrive. How the visit runs, from the moment you walk through the door to the written price in your hand, is laid out on the same-day dentist page.
What counts as an emergency
What counts as a dental emergency?
A tooth that's broken, loose or knocked out. Pain bad enough to stop you sleeping or eating. Swelling in the gum or face, a lost crown or filling that's left the tooth exposed, or bleeding that won't stop. If you're unsure whether your problem qualifies, call. Describing it takes a minute, and we'll tell you what we think.
ER or dentist: which one do I need?
Go to a hospital emergency room if swelling is spreading toward your eye or neck, you have a fever with the tooth pain, breathing or swallowing has become difficult, or your jaw may be broken. Methodist Stone Oak Hospital and North Central Baptist Hospital are both in Stone Oak. For everything else, a dentist is the right call, and we're open seven days.
Will you pull a tooth on the day I come in?
Yes. Simple and surgical extractions are both done in our office, and once the exam and X-rays show a tooth is past saving, it can usually come out that day. You'll have the written price before the dentist starts. The emergency tooth extraction page walks through what the visit involves and how to care for the site afterward.
What should I do with a knocked-out tooth?
Touch only the crown, the part that shows above the gum, and leave the root alone. A dirty tooth gets a few seconds in milk or cool water, nothing more, and then its own socket is the right place for it if you can manage that. If you can't, milk in a small container will do until you get here. On a hot day, keep the container out of the sun. The sooner it's back in the socket, the more likely it can be saved.
What if my crown or filling fell out?
Save the crown and bring it with you. Don't use glue from a hardware store or drugstore to put it back. Keep chewing to the opposite side, skip drinks that are very hot or very cold, and come in the same day if you can. An exposed tooth gets sensitive quickly and can crack. Our dentists replace fillings and recement or replace crowns in the office.
Do you treat abscesses and infections?
Yes. A swollen gum, a tender bump near a tooth, a bad taste or a tooth that hurts when you bite are signs of a possible abscess. Our dentists drain and treat abscesses here and deal with the tooth that caused the infection. The dental abscess page explains the warning signs that mean the hospital should come first.
Cost and payment
How much does an emergency visit cost?
$125, for the emergency exam and diagnostic X-rays. That buys the diagnosis. Should treatment be needed, it's a separate fee that you'll see in writing before anything starts. If nothing needs doing that day, $125 is the whole bill. The fee is the same on weekends and evenings.
Do you take dental insurance?
Most major PPO dental plans are accepted, and cash is always fine. Have your insurance card and a photo ID with you. We don't name carriers on this site, so if you want to know whether your plan is one we work with, call and tell us the plan name. The written price you receive is our fee for the treatment; how much of that your plan covers is between you and the plan.
Do you accept Medicaid or HMO plans?
Medicaid isn't something we take, and the same goes for HMO dental plans. Patients with those plans can be seen as cash patients and pay the same $125 exam fee as everyone else, with any treatment quoted in writing first. For the full story on the fee and the written price, read the cost and insurance page.
How can I pay?
Cash and major credit and debit cards. The $125 exam fee is due at the visit. Treatment fees come due once the treatment is finished, after you've read and agreed to the written price. Those are the two options, and we keep it that simple on purpose.
Our office
Can I handle my visit in Spanish?
Yes. Our staff speak Spanish between 8:00 AM and 8:00 PM, which means the call, the check-in and the talk about treatment can all be in Spanish. If you call after 8:00 PM, leave a callback number with the answering service and our Spanish-speaking staff can talk with you when the office opens at 8:00 AM.
Do you see children?
Yes. Our dentists see children and adults, seven days a week. Kids chip and knock out teeth on playgrounds and ball fields, and a baby tooth that's knocked out needs a different plan from an adult tooth, so bring the tooth if you have it and tell us the child's age when you call. The knocked-out tooth page explains what to do on the way.
Where is the office, and can I park?
We're at 18911 Hardy Oak Blvd Ste 221, San Antonio, TX 78258, on Hardy Oak Blvd in Stone Oak, about a mile north of Loop 1604 and a mile west of US 281, near Methodist Stone Oak Hospital. Parking is on site. Neighborhood-by-neighborhood directions live on the contact page and the service area page.
What should I have ready when I call?
Your name, a callback number, which tooth hurts and for how long, and anything that's changed in the last day, like new swelling or a fever. If you have insurance, have the card nearby. If a tooth came out or a crown came off, say so, and we'll tell you how to carry it. That's all we need to get you on the schedule.